Refund policy

Please Read the Following Procedure or Refund/ Exchange to avoid any Confusion!
• Prior to shipping the return to KELGARY, you will need to notify us within 3 days by calling us at 03-111-105-999 or by writing us at “support@kelgary.com
• After approval of your request, the company will refund your amount through your bank. You will be credited for product (s)/ item(s) cost.
• Shipping and handling costs are not refundable. Please allow us two weeks for the processing of the refund.
• Articles purchased on “SALE" can be exchanged and replaced, but can't be returned. And the customer will bear the delivery charges. Moreover, “SALE" articles can only be exchanged at the online store.